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Cancellation Policy
Booking Policy:
- Deposit: A deposit is required to confirm a reservation, determined at the time of booking.
- Final Payment: For confirmed reservations, final payment must be received on the date determined at the time of booking. Acceptable payment methods include bank-wire, cheque, digital transfer, or major credit cards.
- Failure to Comply: Non-compliance with the deposit and final payment schedules will result in the automatic cancellation of pending reservations.
Cancellation Policy:
- Cancellation 60 Days Prior: If a trip booking is cancelled 60 days prior to the start date, 10% of the trip cost will be charged as a cancellation fee.
- Cancellation 60-45 Days Prior: If a trip booking is cancelled within 60-45 days prior to the start date, 25% of the trip cost will be charged as a cancellation fee.
- -Cancellation 45-30 Days Prior: If a trip booking is cancelled within 45-30 days prior to the start date, 50% of the trip cost will be charged as a cancellation fee.
- Cancellation Within 30 Days: If a trip booking is cancelled within 30 days prior to the start date, 100% of the trip cost will be charged as a cancellation fee.
- Cancellation by Rovers and Seekers: If the trip is cancelled by Rovers and Seekers for any unavoidable circumstances, 100% of the trip cost will be refunded.
- Pandemic-Related Cancellations: If the trip is cancelled due to any pandemic-related reasons at any time before the start date, efforts will be made to refund as much as possible or adjust the amount for a future trip.
